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Delivery

  • How will the items be passed to me?
  • Why are my groceries not in plastic bags?
  • I can't rush back in time. Can your driver leave the items outside my door?
  • How will the items be passed to me? Why am I no longer required to sign off for my order?
  • What are the available delivery dates and timings?
  • What is the expected shelf life of the products delivered to me?
  • Which areas do you deliver to?
  • What are the delivery charges?
  • I received an email that some items are not available. As I have paid via credit card, how will refund be made for unavailable items?
  • What should I do if I missed my delivery?
  • Can the drivers call me when they are arriving?
  • Why do your drivers only deliver to the front doorstep?
  • Can my order be left at the guardhouse or concierge?
  • I placed an order on FairPrice Online and my delivery has not arrived. What should I do?
  • How are my items packaged for delivery?
  • Why am I unable to choose next day delivery for my Bulk Order?
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