Your groceries are sorted and packed according to their category so that they stay protected and do not contaminate one another.
Before delivery, chilled, frozen, and fresh items are kept in dedicated chillers or freezers at our warehouse. When it is time to deliver, they are placed into cooler boxes with suitable cooling agents to maintain quality and food safety.
These steps help ensure that your groceries stay fresh, protected, and kept at the right temperature all the way to your doorstep.
For ice cream, we add an extra layer of protection by using a thermal bag with dry ice to keep it frozen throughout the journey.