How can we help you today?
Top FAQs
- I have a business account on FairPrice and I need help with my order/account. Who can I contact?
- Am I entitled to LinkPoints for online purchases?
- Can I add/remove items after making an online purchase?
- I have placed an order and will need to change the delivery date.
- How do I enable cookies to log into FairPrice?
- I need to cancel an online order.
- I have discovered missing/damaged items in my delivery order. What should I do?
- I have completed the JWC membership application and paid successfully, but I do not receive confirmation email, what can I do now?
- What are new offerings with the new Just Wine Club website?
- What is Just Wine Club membership?
I need help with my online order or account
Order issuesChanges to orders
Delivery instructions
Account management
Browse by Categories
-
FairPrice Online
View all
Top FAQs for FairPrice Online
Account
Shop
Orders & Payment
Delivery -
FairPrice Online (For Business Users only)
View all
Business Users
Ordering & Quotations
Payments
Delivery
Returns & Exchanges -
FairPrice Stores
View all
Top FAQs for FairPrice Stores
Terms and Conditions
Seniors Savings
General Information
Store Information -
FairPrice Membership
View all
Contact Details
Membership Related
Forms for Download -
E-Lucky Draw
View all
More
-
Scan and Go
View all
About Scan and Go
Check in to the store
Scan items to add to cart
Orders and Payment
Memberships & Rebates -
Just Wine Club
View all
Just Wine Club
-
FairPrice Foundation & Sponsorship
View all
FairPrice Foundation & Sponsorship
-
Vouchers & Gift Cards
View all
FairPrice Vouchers
Terms and Conditions for Return Vouchers
E-Vouchers
FairPrice Gift Cards -
Announcements & Others
View all
Projects & Visits
Privacy Policy
More on FairPrice Online
Request submitted!
Thank you for getting in touch with us. Your request will be reviewed in a timely manner