Our apologies. At times, the driver may be delayed by traffic conditions. If you haven't received your order within the confirmed delivery timeslot, please call our Customer Service Hotline at 6380 5858 or submit your feedback via the webform. We can assist to reschedule your delivery.
Articles in this section
- How will the items be passed to me?
- Why are my groceries not in plastic bags?
- I can't rush back in time. Can your driver leave the items outside my door?
- How will the items be passed to me? Why am I no longer required to sign off for my order?
- What are the available delivery dates and timings?
- What is the expected shelf life of the products delivered to me?
- Which areas do you deliver to?
- What are the delivery charges?
- I received an email that some items are not available. As I have paid via credit card, how will refund be made for unavailable items?
- What should I do if I missed my delivery?