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General Information

  • Where do I find the information on product (importer/ ingredient) label?
  • I saw a poster in the store "We help you shop with confidence". What is that?
  • I bought a particular item from your store but it is spoilt, how do I go about getting a refund?
  • I would like to be a FairPrice member to enjoy the patronage rebate. How do I apply for FairPrice membership?
  • I would like to purchase items in bulk.
  • I made a purchase from your supermarket but the receipt did not reflect any Linkpoints being credited. What should I do?
  • I am a Corporate account user. Am I eligible to receive bonus points if I purchase a certain amount in NTUC FairPrice’s loyalty programmes?
  • I have found a stray trolley at a particular location. Who can I inform?
  • I wish to sell an item in your store. Who do I contact?
  • Can I claim tax refund?
  • What is the acceptable weight each NTUC FairPrice plastic bag can support?
  • I want to rent a space just outside the store to sell my product/service. How do I go about doing it?
  • How do I go about getting a Cheers franchise store?
  • Do you accept Brunei currency for store purchase?
  • Can I pay by GIRO?
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FairPrice Help Center