I saw a poster in the store "We help you shop with confidence". What is that?

Please refer to the 8 points below:

Exchange and Refund Policy

If you find a defect in our product (excluding medicine and hygiene-sensitive items), please return it to the same store with your receipt for exchange or refund. For products under warranty, please approach the respective local authorized service centre for assistance.

Freshness Guarantee

If you find the quality of our fresh produce unsatisfactory, simply return them to the same store with your receipt before the stated expiry date for exchange or refund.

Price Scan Guarantee

We are committed to charging customers the correct price. If there is a discrepancy between the displayed and scanned price, we will honour the lower price of the first item.

Confidentiality Policy

We ensure that all personal data of customers are kept in a safe and secure manner. FairPrice privacy policy applies.

Round Down Savings

For your convenience and savings, we round down your total bill to the nearest five cents for cash transactions only.

FairPrice Membership Rebate

We reward our members with attractive rebates when they shop at FairPrice. Please present your valid membership card before payment.

Discounts

We are committed to helping you save. Please refer to the illustration below for more information on the available discounts.

*Discounts are applied to your purchases for up to $200 (excluding cigarettes and statutory products) per customer per day. Please present your valid proof of identification before making payment.