FairPrice Stores
Top FAQs for FairPrice Stores
Terms and Conditions
- Terms & Conditions for FairPrice x Pigeon Trade-in Program | 3 Sep - 16 Oct 2024
- Terms & Conditions for Shop & Earn up to 350 Linkpoints at Link partners | 1 - 30 Sep 2024
- Terms & Conditions for Shop & Earn up to 400 Linkpoints at Link partners | 1 - 30 Sep 2024
- Terms & Conditions for Shop & Earn up to 500 Linkpoints at Skechers | 1 - 30 Sep 2024
- Terms & Conditions for Shop, Eat & Earn up to 500 Linkpoints at Downtown East | 1 - 30 Sep 2024
- Terms & Conditions for Pump & Earn up to 500 Linkpoints at Caltex | 1 - 30 Sep 2024
Seniors Savings
- What is this promotion about?
- Who is eligible for the discounts?
- If I have not received my Merdeka Generation card, can I use my NRIC/PAssion Silver Concession Card as verification for discount on Wednesdays?
- I am a Merdeka/Pioneer Generation card holder, but I’ve forgotten to bring my card. Can I show my NRIC to get the discount?
- Why is the Merdeka Generation discount not available for online purchases on FairPrice?
- Can I use my use my PAssion Silver Card to pay for my purchases at FairPrice?
General Information
- Can I earn Linkpoints from or apply discounts to early stage infant formula products?
- Where do I find the information on product (importer/ ingredient) label?
- I saw a poster in the store "We help you shop with confidence". What is that?
- I bought a particular item from your store but it is spoilt, how do I go about getting a refund?
- I would like to purchase items in bulk.
- I made a purchase from your supermarket but the receipt did not reflect any Linkpoints being credited. What should I do?
FairPrice Group app - Grocery in-store
- What does the stock availability level mean?
- I can't find the product in store despite the store homepage in the FairPrice Group app indicating that the item is in stock / low in stock. What should I do?
- How do I use the app to search for items I want to purchase in stores?
- Are all FairPrice stores listed in the FairPrice Group app?
Store Information
- Where do I find the telephone number of a particular store?
- How do I check for a particular store location and its operating hours?
- May I know if your store carries a particular product?
- You used to carry this item but I do not see it anymore.
- What are the differences between Hypermarket Finest and Supermarket?
- What are the stores that offer delivery service?