FairPrice Stores
Top FAQs for FairPrice Stores
Terms and Conditions
- Terms & Conditions for FairPrice $8 Return Voucher | Issuance - 19 to 21 Jan 2023 and Redemption - 23 Jan to 8 Feb 2023
- Terms and Conditions for Trust x FairPrice CNY 2023 $5 Off Gift Sets Offer | 26 Dec 2022 - 8 Feb 2023
- Terms & Conditions for Linkpoints Level Up Challenge
- Terms & Conditions for App, App & Away Linkpoints Challenge
- Terms and Conditions for $3 e-Voucher and 200 Bonus LinkPoints
- Terms & Conditions for “Earn up to 200 bonus Linkpoints with the FairPrice app in stores”
Seniors Savings
- What is this promotion about?
- Who is eligible for the discounts?
- If I have not received my Merdeka Generation card, can I use my NRIC/PAssion Silver Concession Card as verification for discount on Wednesdays?
- I am a Merdeka/Pioneer Generation card holder, but I’ve forgotten to bring my card. Can I show my NRIC to get the discount?
- Is the Merdeka Generation discount valid at Warehouse Club?
- Why is the Merdeka Generation discount not available for online purchases on FairPrice?
General Information
- Can I earn Linkpoints from or apply discounts to early stage infant formula products?
- Where do I find the information on product (importer/ ingredient) label?
- I saw a poster in the store "We help you shop with confidence". What is that?
- I bought a particular item from your store but it is spoilt, how do I go about getting a refund?
- I would like to be a FairPrice member to enjoy the patronage rebate. How do I apply for FairPrice membership?
- I would like to purchase items in bulk.
FairPrice app - Grocery in-store
- What does the stock availability level mean?
- I can't find the product in store despite the store homepage in the FairPrice app indicating that the item is in stock / low in stock. What should I do?
- How do I use the app to search for items I want to purchase in stores?
- Are all FairPrice stores listed in the FairPrice app?
Store Information
- Where do I find the telephone number of a particular store?
- How do I check for a particular store location and its operating hours?
- May I know if your store carries a particular product?
- You used to carry this item but I do not see it anymore.
- What are the differences between Hypermarket Finest and Supermarket?
- What are the stores that offer delivery service?