Scan and Go
About Scan and Go
Check in to the store
Scan items to add to cart
- My shopping cart is full, what should I do?
- How do I add items to my cart?
- How can I be sure that I have scanned the correct barcode?
- How do I scan fresh produce that do not have barcodes?
- What should I do if I am unable to scan an item?
- How do I change the quantity of an item or remove an item in my cart?
Orders and Payment
Memberships & Rebates
- Am I able to utilise my E-vouchers on my Scan & Go purchases?
- What are the promotions in Unity that are currently not supported on Scan & Go?
- Am I able to earn extra Linkpoints for exclusive promotions for Union Members on Scan & Go?
- Am I able to apply Union Members discount on Scan & Go?
- Am I able to collect Bonus Stamps on Scan & Go?
- Are NTUC Union/Link member deals applicable to Scan & Go purchases?
Exit the store
- What do I do after making payment in app?
- Why do you conduct verification checks upon exit?
- Which lane do I go to verify my purchases?
- The checkout kiosk is out of service. What should I do?
- Where can I bag my groceries?
- I forgot to scan my receipt QR code at the kiosk upon exiting the store.
Delivery
Return & Refund
Account
Others
Terms & Conditions
- Terms & Conditions for Scan & Go $3 Exclusive Voucher | 18 - 31 May 2023
- Terms & Conditions for Fairprice CNY Scan & Go CNYBISCUIT, CNYSEASON, CNYSNACK and CNYDRINK Promo Codes | 16 - 21 Jan 2023
- Terms & Conditions for FairPrice Finest, Holland Village Scan & Go Promo Code 19 Dec - 31 Dec 2021
- Terms & Conditions for ALL Scan & Go Exclusive Promotions
- Terms & Conditions for Fairprice Xtra, Hougang One Scan & Go Promo Code
- Terms & Conditions for Parkway Parade Scan & Go Promo Code