(Applicable to FairPrice Group app versions v8.0.0 and later)
How your Scan & Go refund is processed depends on whether you are returning your entire order or just specific items:
- Full refund (entire transaction): Returned automatically to your original payment method. If you paid by credit card, the credit will appear on your account statement according to your card issuer's billing cycle.
- Partial refund (selected items): Issued immediately in cash at the store's customer service desk.
(Applicable to FairPrice Group app versions v7.9.9 and earlier)
Your refund will be made to your original payment mode. If you have made payment via credit card, your refund will be reflected in your credit card statement depending on your billing cycle.