Due to the recent omicron wave and manpower challenges, live chat operating hours will be from 9am to 5pm daily. Thank you for your understanding.
FairPrice Help Center Help Center home page
  1. FairPrice Help Center
  2. Scan and Go
  3. Exit the store

Exit the store

  • What do I do after making payment in app?
  • Why do you conduct verification checks upon exit?
  • Which lane do I go to verify my purchases?
  • The checkout kiosk is out of service. What should I do?
  • Where can I bag my groceries?
  • I forgot to scan my receipt QR code at the kiosk upon exiting the store.
  • Where do I collect my free gift?
FairPrice Help Center