In order to start the FairPrice Group app, make sure that the FairPrice Group app is downloaded from the App Store (iOS) or Play Store (Android) and sign up for an account on the FairPrice Group app.
Tap on the blue button which shows a QR code and the word “Pay / Earn”. If the button is not showing up, kindly make sure that your FairPrice Group app is updated and that there is stable network connectivity on your phone.
If the issue persists, kindly fill up the web form under In-store payment on FairPrice Group app, so we can investigate this further.