When your order is ready for pickup, you will receive an SMS notification on the phone number you provided to the staff during order placement. If you placed the order through the app, you will also receive a notification via the app.
Articles in this section
- How will I know when my pre-order is ready for pickup?
- How do I make payment for the items that I pre-order in-store?
- How can I place a pre-order if I do not have the FairPrice Group app?
- Will my pre-orders be packed in plastic bags upon collection?
- Are there any service charges applied for pre-orders?
- Can I make changes to my Pre-order?
- How can I cancel my Pre-order?
- The product I want to purchase is currently out of stock. Can I pre-order the item from the app first and collect it when it is available?
- There are damaged items from my order
- Where can I collect my pre-order?