We are unable to accept any amendment requests once pre-order has been placed. Please ensure your order has been thoroughly checked before placing it as we are unable to accommodate any requests for item removals, changes, or cancellations.
Articles in this section
- How will I know when my pre-order is ready for pickup?
- How do I make payment for the items that I pre-order in-store?
- How can I place a pre-order if I do not have the FairPrice Group app?
- Will my pre-orders be packed in plastic bags upon collection?
- Are there any service charges applied for pre-orders?
- Can I make changes to my Pre-order?
- How can I cancel my Pre-order?
- The product I want to purchase is currently out of stock. Can I pre-order the item from the app first and collect it when it is available?
- There are damaged items from my order
- Where can I collect my pre-order?