FairPrice Online (For Business Users only)

Business Users

• How do I know if I am eligible for the Corporate Rebate Scheme?
• How do I register as a Business User?
• I see that currently there are service fees, why do we need to pay service fees now?
• I just finished shopping for my business and now, I want to shop for myself. How do I switch over?
• What are the benefits of registering as a Business User?
• I am a Business User. Am I eligible to enjoy FairPrice's loyalty programmes?

Ordering & Quotations

• Can I register for a FairPrice for Business account using my personal email address?
• How do I request for a quotation?
• Can I purchase more than 6 “Must Buy” or “Offer” items as a B2B customer?
• I need to cancel an online order

Payments

• What are the payment modes available to a Business User?
• What is the Credit Term Application procedure for a Business User?
• Where can I find the Credit Terms Application Form?
• Why have I not received the invoice for my order?
• Can the invoice be emailed directly to our finance department?
• Why doesn't the invoice have my company's name?

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Delivery

• Multi-Tiered Delivery Fee Structure
• How do I place an order in advance for my upcoming company event?
• Can I request specific delivery instructions for my order?
• Can I order online and do self collection?
• I need the order urgently. Can I bring forward my delivery?

Returns & Exchanges

• I have discovered missing/damaged items in my delivery order. What should I do?
• How do I return or exchange items?

Contact Details

• How do I contact FairPrice Business?

Terms and Conditions

• Corporate Rebate Scheme - Terms and Conditions