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  1. FairPrice Help Center
  2. FairPrice Online
  3. Orders & Payment

Orders & Payment

  • Why am I not receiving One-Time Password (OTP) for my purchases?
  • How do I place an order?
  • How do I know if my order is confirmed?
  • Can I earn Bonus Points from online purchases?
  • Service Fee Structure
  • What are the payment modes available to an Individual User?
  • Is it safe to use my Credit Card?
  • An admin fee was charged to my Amex card. What is it for?
  • Can I use FairPrice vouchers online?
  • I'm having payment issues. What can I do?
  • Why do I see a charge on my credit card when I haven't yet received the order?
  • Why is there an amount discrepancy between my order confirmation email and the e-invoice?
  • Will all the items be delivered according to my order?
  • How many items must be ordered to qualify as a bulk purchase and what are the charges?
FairPrice Help Center