Why is FairPrice asking for MyInfo verification?
It is for an upcoming feature where we are able to accurately and automatically identify our customer for purchasing of controlled and age-restricted items.
Is MyInfo verification compulsory?
MyInfo verification in your account is optional.
Can I remove my verification after verifying it? If so, how to remove it?
You can contact our customer service (tel: 6380 5858) to remove the verification and all the associated data that you have previously shared with us. Once removed, and if you wish to enjoy the benefits of verification again, you might do so through the same process.
If I am purchasing alcohol in-store, and I have verified my age through MyInfo, do I still need to approach our staff to verify through NRIC?
Yes. Having your age verified through MyInfo does not necessarily mean the linked account belongs to you. We are working to introduce a biometrics feature with your phone to easily identify you as a valued customer, so with this new feature, we are able to skip the staff verification step for you.
Will I be entitled to Merdeka Generation/Pioneer Generation/Seniors discounts if I verified my account with my or another senior citizen’s MyInfo account?
To enjoy the applicable discount at our physical stores, you will have to approach our staff for the verification.