Our apologies. At times, the driver may be delayed by traffic conditions. If you haven't received your order within the confirmed delivery timeslot, please call our Customer Service Hotline at 3138 9191 or submit your feedback via the web form. We can assist to reschedule your delivery.
Articles in this section
- Why am I no longer required to sign off when I receive my order?
- I have discovered missing/damaged items in my delivery order. What should I do?
- What are the delivery options?
- What are the delivery dates available for my order?
- Which areas do you deliver to?
- What are the delivery charges?
- I received an email that some items are not available. As I have paid via credit card, how will refund be made for unavailable items?
- What should I do if I missed my delivery?
- Can I change my delivery timings?
- Can the drivers call me when they are arriving?