Our apologies. At times, the driver may be delayed by traffic conditions. If you haven't received your order within the confirmed delivery timeslot, please call our Customer Service Hotline at 3138 9191 or submit your feedback via the web form. We can assist to reschedule your delivery.
Articles in this section
- I have discovered missing/damaged items in my delivery order. What should I do?
- How will the items be passed to me?
- Why are my groceries not in plastic bags?
- What are the items that are/are not in plastic bags?
- I can't rush back in time. Can your driver leave the items outside my door?
- I need to leave the items outside of my doorstep; will the items be left outside individually?
- Why am I no longer required to sign off when I receive my order?
- What are the delivery dates available for my order?
- What are your delivery timings?
- Which areas do you deliver to?