Live chat is available from 9am to 3pm. Thank you.
FairPrice Help Center Help Center home page
  1. FairPrice Help Center
  2. FairPrice Online
  3. Top FAQs for FairPrice Online

Top FAQs for FairPrice Online

  • I need to cancel an online order.
  • Can I add items after making an online purchase?
  • Can I change my delivery address or delivery date after placing an order?
  • I have discovered missing/damaged items in my delivery order. What should I do?
  • Can I opt out of receiving order update PNSes?
  • Why am I not receiving PNSes?
  • Why are we sending Push Notification Service (PNS) instead of SMS?
  • How do I submit feedback through the webform?
  • What is an e-invoice, where can I find my e-invoice?
FairPrice Help Center