If an item becomes unavailable after your order is placed, we will notify you and proceed with the rest of your order. You will not be charged for the out-of-stock item, and a refund will be processed if payment has already been made.
Articles in this section
- How much is the delivery fee for Express Delivery?
- Can I choose my delivery time slot?
- Why can't I make an Express Delivery order?
- Why are some items not available for Express Delivery?
- What happens if an item is out of stock?
- Is item substitution option available for Express Delivery?
- Does Express Delivery follow FairPrice online Free of Charge (FOC) / Gift with Purchase (GWP)?
- Why can’t I amend my order?
- Am I allowed to cancel my express order?
- Do we allow exchanges for Express Delivery orders?