You can relaunch the FairPrice Group app and try to update your profile using Myinfo again. If you continue to face issues, you may check out Singpass’s FAQ page here.
Articles in this section
- What is Myinfo verification?
- Why is there a need to update my profile using Myinfo?
- How do I update my FairPrice Group profile via Myinfo?
- How do I know if I have successfully updated my profile via Myinfo?
- Why are the fields retrieved from Myinfo non-editable?
- What if the Myinfo details I see are outdated?
- After updating with Myinfo, can I still make changes to my information?
- I see a message in the FairPrice Group app saying ‘Myinfo already connected’ or ‘Existing Myinfo found in account’. What does this mean?
- What should I do if I encounter an error while updating my profile with Myinfo?
- I encountered the error “Your session has timed-out.” at the Singpass logon page. What should I do?