Kindly pick up your order as soon as possible after receiving the ready to collect notification. Do note that your order status will be marked as collected 30 minutes after your order is ready for collection.
Articles in this section
- I am facing problems with my order. What should I do?
- I have a missing item in my order, what should I do?
- What happens if I have not collected my order, but it is marked as collected?
- Once my order is ready for collection, how long can I delay picking it up?
- Why is my food order taking longer than estimated?
- I collected an order that does not belong to me. What should I do?
- What if my order was not prepared or missing from the counter during collection?
- I am not satisfied with the food quality or packaging. What should I do?
- How can I provide feedback on my food order, delivery or dining experience?
- When will I receive my refund?