We are sorry that the food quality or packaging are not up to standards. We would love to hear more from you. Kindly do share your feedback via this webform within 12 hours of collecting your order. Please do ensure to provide us with photographic evidence of the order which you had received to help facilitate our investigations.
Articles in this section
- I am facing problems with my order. What should I do?
- I have a missing item in my order, what should I do?
- What happens if I have not collected my order, but it is marked as collected?
- Once my order is ready for collection, how long can I delay picking it up?
- Why is my food order taking longer than estimated?
- I collected an order that does not belong to me. What should I do?
- What if my order was not prepared or missing from the counter during collection?
- I am not satisfied with the food quality or packaging. What should I do?
- How can I provide feedback on my food order, delivery or dining experience?
- When will I receive my refund?