Please ensure that the following conditions are met:
1. To sign in to your account prior to applying the promo code
2. The minimum spend is met (excluding shipping fee)
3. No other promo codes applied
4. Excludes Stage 1 & 2 infant milk products in the cart
5. Code cannot be used for click & collect orders
6. Use of appropriate credit card for card related promotion
If the above are met and still facing an error message, please send us screenshots of your shopping cart and the error message via the web form.