Cancellation request must be submitted to us at least 24 hours prior to the delivery date. Otherwise, there will be a $20 cancellation charge (incl. GST). For bulk orders, cancellation after the order confirmation is subjected to a surcharge of $30 (incl. GST). If you have applied promo code to the order, the promo code cannot be re-used once the order is cancelled. To proceed, please submit your request here.
Articles in this section
- I need to cancel an online order.
- How do I place an order?
- How do I know if my order is confirmed?
- Can I earn Bonus Points from online purchases?
- Service Fees
- What are the payment modes available to an Individual User?
- How do I add/save my credit card details?
- How do I delete my stored credit card details?
- Is it safe to use my Credit Card?
- An admin fee was charged to my Amex card. What is it for?