Cancellation request must be submitted to us at least 24 hours prior to the delivery date. Otherwise, there will be a $20 cancellation charge (incl. GST). For bulk orders, cancellation after the order confirmation is subjected to a surcharge of $30 (incl. GST). If you have applied promo code to the order, the promo code cannot be re-used once the order is cancelled. To proceed, please submit your request here.