1. Eligibility:
o The trade-in program is available for selected phone models only.
o The phone must be in working condition with no major damages. Minor cosmetic flaws are
not acceptable.
o The phone must not be locked to a specific carrier or blacklisted.
o My advertised prices quoted above includes ALL the original accessories such as the box,
charger, earpieces, and adaptors. Hence, the price will be lower if there are any missing
accessories. Faulty, torn, and non-original accessories are not accepted.
2. Condition of the Phone
o The phone must power on and be fully functional.
The screen should not be cracked or damaged.
The phone must be free from water damage.
The battery must be functional and hold a charge.
3. Assessment:
o The phone's trade-in value will be assessed based on its model, condition, and market.
4. Process:
o Customers must place an order via NTUC and indicate their intention to trade in their old
phone.
5. Data Responsibility:
o Customers are responsible for backing up and deleting personal data from their old phones
before trading them in.
o The company is not responsible for any data left on the traded-in device.
6. Final Decision:
o The company's assessment of the phone's trade-in value is final.
o The company reserves the right to reject any phone that does not meet the eligibility criteria
or has been misrepresented.
o The value of the trade-in price is subject to change based on current market rates.
7. Customer Agreement:
o By participating in the trade-in program, customers agree to these terms and conditions.
o Any disputes arising from the trade-in process will be resolved at the company's discretion.
o The payment will be issued to the customer within 14 days aQer the phone has been received
and inspected.
8. Fraud Prevention
o The company may conduct checks to prevent fraud.
o Providing false information or attempting to trade in a phone you do not own may result in
penalties or legal action.
9. Modifications and Updates
o The company reserves the right to modify the T&Cs at any time.
o It is your responsibility to review the T&Cs before participating in the trade-in program.