How do I opt-in to FairPrice Group Lucky draws?
Once I have opted in to this lucky draw, do I need to opt in again for future lucky draws?
I can't seem to opt-in to the lucky draw via my mobile app. What should I do?
If I did not opt-in to the lucky draw under my Preferences, am I entitled to the lucky draw?
Do I need to fill up any receipt stubs like I do in FairPrice stores?
Where can I find out more information about the lucky draw? (How to participate, eligibility criteria)
How can I check my accumulated lucky draw chances?
I have made a purchase online. Why do I not see any chances earned in my account for the lucky draw?
I did not get issued the correct number of lucky draw chances based on my purchase. What should I do?
What personal data do I need to provide in order to participate in the lucky draw?

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How will I be notified of lucky draw results?

September 15, 2026 09:11
Updated

During active lucky draw campaigns, winners will be notified directly by phone or email. Lucky draw results will usually be published on our website within 7 working days from the draw date.

Please note that only winning participants will be contacted; no notifications will be sent if you have not won a prize.