How do I opt-in to FairPrice Group Lucky draws?
Once I have opted in to this lucky draw, do I need to opt in again for future lucky draws?
I can't seem to opt-in to the lucky draw via my mobile app. What should I do?
If I did not opt-in to the lucky draw under my Preferences, am I entitled to the lucky draw?
Do I need to fill up any receipt stubs like I do in FairPrice stores?
Where can I find out more information about the lucky draw? (How to participate, eligibility criteria)
How can I check my accumulated lucky draw chances?
I have made a purchase online. Why do I not see any chances earned in my account for the lucky draw?
I did not get issued the correct number of lucky draw chances based on my purchase. What should I do?
What personal data do I need to provide in order to participate in the lucky draw?

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Where can I find out more information about the lucky draw? (How to participate, eligibility criteria)

October 06, 2023 03:07
Updated

How to get started:

Via the App

Go to Play and Win from either the app homepage, Account or Rewards page.
View all active and past lucky draws. Tap on the lucky draw that you wish to find out more about
To learn more details, tap on 'Find out more' to go to the lucky draw campaign page

Via Mobile Web or Desktop

Login to your account
Go to Account
Select Lucky Draw
View all active and past lucky draws. Click on the one you wish to find out more about. This will bring you to the lucky draw campaign page.