If you see an unfamiliar registered name while verifying the accounts linked to your mobile number or email address, select ‘It’s not my account’ to stop the merging process.
Articles in this section
- Why am I receiving a "Do you have another account?" prompt?
- Why is there more than one Link account under my email or mobile number?
- What should I do if I have received an email to verify my accounts, but cannot find the prompt on the FairPrice Group app?
- What should I do if I see an unfamiliar name in the account registered under my email or mobile number?
- How do I get my 16 digit Link Rewards card number?
- What must I do if I am unable to successfully verify my Date of Birth or 16 digit Link Rewards card number?
- What will happen after I merge my accounts?
- What will happen to my other account(s)?
- Will I lose any of the Linkpoints accumulated in my other account(s)?