First, please ensure that you have accepted the challenge (navigate to the challenge’s details page and click on “Accept challenge”).
Next, if the challenge includes placing orders online at FairPrice and you have indeed made an online order, the task will only be marked as completed within the challenge details page when the order has been delivered. There will be no change if your order is still pending for delivery.
If you find any issues with your challenge progress, reach out to us via the web form and we will assist you.