Get in touch with the FairPrice Team

1. How can we help you today? *

{[{formName}]}

{[{formName}]}

Get in touch with the FairPrice Team

1. How can we help you today? *

{[{getTopicOptionName(topicTag)}]}

{[{getTopicOptionName(topicTag)}]}

2. Product Details *

3. Tell us more *

2. Tell us more *

4. Upload relevant supporting documents such as images or excel sheet here *

3. Upload relevant supporting documents such as images or excel sheet here *

Please upload the correct SKU image:
- 240 dpi resolution, 2000 x 2000 pixels
- 1:1 image ratio (square)
- Removal of expiry dates
- Product covers more than 80% of canvas
- Product should not hae reflection or shadow
- Product should not be stretched or slanted

5. How do we contact you? *

4. How do we contact you? *

{[{brandName}]}

{[{brandName}]}

2. NTUC/Link Rewards Card Number *

Unique 16-digit NTUC/Link Rewards card number starting with 8302, 8202, 8108 or 8105 (can be found from Physical card and FairPrice receipt

3. FairPrice Group App Registered Email *

4. Link Rewards Registered Email *

2. FairPrice Group App Registered Email *

2. FairPrice Group App Version *

Found in the app at the bottom of Profile page

3. Mobile Phone Operating System *

{[{OSName}]}

{[{OSName}]}

4. Date Issue Occurred *

2. Date Issue Occurred *

2. Type of Vouchers *

{[{voucherName}]}

{[{voucherName}]}

2. Which store are you referring to?

2. Where does the issue occur?

3. What is the issue?

5. Tell us more *

3. Tell us more *

4. Tell us more *

2. Tell us more *

6. Upload relevant images / files here *

5. Upload relevant images / files here *

4. Upload relevant images here *

3. Upload relevant images here

Please attach screenshots of:
a. Scan & Go order page
b. any error message

Your images should be
- Sharp and clear
- In .png or .jpg format
- Under 20 MB

7. How do we contact you? *

6. How do we contact you? *

5. How do we contact you? *

4. How do we contact you? *

2. How can we help you? *

{[{substitutionHelpReasonName}]}

{[{substitutionHelpReasonName}]}

3. Which order are you referring to? *

2. Which order are you referring to? *

3. Which order are you referring to? *

2. Which order are you referring to? *

Select an order

4. Was the Delivery Box Opened in Front of You? *

5. Were the delivery box cable ties cut in your presence? *

4. Were the delivery box cable ties cut in your presence?*

{[{toteBoxName}]}

{[{toteBoxName}]}

2. Where does the issue occur?

3. What is the issue?

3. Delivery Address *

Please provide the new delivery address.

6. Tell us more *

5. Tell us more *

4. Tell us more *

3. Tell us more *

2. Tell us more *

7. Upload relevant images here *

6. Upload relevant images here *

5. Upload relevant images here *

4. Upload relevant images here *

3. Upload relevant images here *

Your images should be
- Sharp and clear
- In .png or .jpg format
- Under 20 MB

X

I accept all liability and risk of loss, theft, and damage arising from an unattended delivery.

By selecting the above option, I understand that I will be providing the bag/box for the delivery personnel and FairPrice is not responsible for the provision.

By submitting the form, you are giving consent for collection of personal data to process your request as per our Privacy Notice which can be found at fairpricegroup.com.sg/privacy-policy

Request submitted!

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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