Terms & Conditions:
This FPG Mastercard 800,000 Linkpoints Golden Draw Campaign (“Campaign”) is organised by FairPrice Group (“Organiser”).
You are eligible to join the Campaign only if you agree to and accept the following terms and conditions ("Terms and Conditions"). Please read these Terms and Conditions carefully before participating in the Campaign. By participating in the Campaign, you agree to be bound by these Terms and Conditions and any subsequent amendments, additions, replacements, variations and modifications.
The Organiser reserves the right to disqualify and/or exclude any entries from the Campaign, for any reason and for no reason, including without limitation, violation of any part of these Terms and Conditions.
Qualifying Entrants
- The Campaign is open to all residents of Singapore aged 18 years and above as at the date of participation, with exception to the following:
- employees of the Organiser and their immediate family members;
- employees of the advertising, creative and promotion agencies of the Organiser and any other parties which are directly involved in organizing, promoting and/or conducting the Campaign.
- The Campaign is applicable to FairPrice Group app users with a Link account
- You warrant and represent to the Organiser that as at the date of participation, you are aged 18 years and above, otherwise your parent/guardian has consented to your participation in the Campaign after reading and agreeing to all the Terms and Conditions herein which shall be binding on both you and your parent/guardian. You shall indemnify and hold harmless the Organiser and its affiliates from and against any claim, action, damage, loss, costs and expenses (including legal fees and professional fees) arising from its reliance on your undertaking and representation herein.
Campaign Period and Campaign Mechanic
- The Campaign lucky Draw is valid from 19 July 2024 to 31 Aug 2024 (both dates inclusive) (“Campaign Period”) at participating FairPrice stores, Unity stores, Cheers stores, Kopitiam outlets that accept pay via FairPrice Group app, Scan and go and online at FairPrice.
- Every $8 spent with Mastercard at participating Kopitiam outlets or Cheers stores via the FairPrice Group app (“FPG app”) during the campaign period will be entitled to one chance. All orders need to be placed and successfully transacted in a single transaction within the Campaign Period to be entitled to chances in the Campaign (“Lucky Draw”).
- Every $28 spent with Mastercard at participating FairPrice or Unity stores via the FairPrice Group app (“FPG app”) during the campaign period will be entitled to one chance. All orders need to be placed and successfully transacted in a single transaction within the Campaign Period to be entitled to chances in the Campaign (“Lucky Draw”).
- Every $68 spent with Mastercard online at FairPrice via the FairPrice Group app (“FPG app”) during the campaign period will be entitled to one chance. All orders need to be placed and successfully transacted in a single transaction within the Campaign Period to be entitled to chances in the Campaign (“Lucky Draw”).
- Physical cash and card payments made at the point of sale and ‘order food’ via the FairPrice Group app (‘Click & Collect’) are not eligible for the campaign. Using FairPrice Pay via the app QR code [1] [2] or physical Link card to earn Linkpoints only cannot be eligible qualifying channels. All payment has to be done via app in order for the system to qualify.
- For purchases on FairPrice Online, the following additional terms and conditions shall apply to be eligible for a Lucky Draw Entry:
- Qualifying Spend is calculated based on subtotal amount which excludes promo codes, e-vouchers, delivery charges, service fees and surcharges;
- Order and delivery must be completed during the Campaign Period.[3] For the avoidance of doubt, order made during the Campaign Period but delivery is completed after the Campaign Period will not qualify for a Lucky Draw Entry.
- There is no limit to the number of chances a customer can earn. However, each qualifying participant is eligible to win only one Prize for the Campaign (defined below), regardless of the number of Lucky Draw Entries.
- Qualifying spend will be based on the final amount spent in a single transaction after all discounts, promotions, offers and before any redemption of Linkpoints[4] [5] [6] [7] [8] [9] , unless otherwise stated.
- Not applicable for purchases made by Corporate customers.
- The name of the FairPrice account holder (customer) together with a contactable mobile number and email must be updated in the FairPrice Group app before 31 Aug 2024. This can be done by going to your “FairPrice Account”, followed by “Edit Profile”.
- Participants must also opt-in to the “Lucky draw” before the actual draw date[10] [11] to be eligible to participate in the campaign. This can be done by going to your FairPrice Group app account, selecting “Preferences” followed by “Lucky draw”, then checking the checkbox that states “Automatically join all lucky draws”. Upon successful update of the foregoing, Lucky Draw Entries will be automatically calculated for every Qualifying Spend.
- FairPrice Group app transactions paid with Mastercard through Apple Pay/Google Pay will not be eligible for the lucky draw.[12]
Participating stores and outlets
- Participating FairPrice stores include all stores that accept pay via FairPrice Group app.
- Participating Unity stores include all stores excluding all airport stores.
- Participating Kopitiam outlets include the following stores only:
- Participating Cheers stores include all stores excluding all airport stores, FairPrice Xpress @ Esso and Cheers @ Esso stores.
Winners & Prizes
- A computerized lucky draw will be conducted on 3 Sept 2024, 3PM - 4PM to select 11 winners of the Campaign (“Winners”), in front of an audience at a meeting that is open to general public at No. 1 Joo Koon Circle #13-01, Room 11 Singapore 629117.
- The 11 winners will receive Linkpoints (‘Prize’) distributed as follows: – 1 grand winner of 800, 000 LinkPoints (Worth $8000) and
– 11 consolation winners of 8,000 LinkPoints (Worth $80)
- The first winner drawn will be selected as the grand winner and will receive 800,000 Linkpoints (worth $8000) credited to their FPG app account. Subsequent 10 winners will be selected to receive 8,000 Linkpoints (worth $80) credited to their FPG app account.
- The Linkpoints are not transferable or exchangeable for cash, gifts and/or any other objects. The Organiser accepts no responsibility for any tax or other liability that may arise from the winnings of Linkpoints.
- Linkpoints can be used to offset your purchases at FairPrice stores, Unity stores, participating Cheers stores and participating Kopitiam outlets using the FairPrice Group App.
- The Organiser’s decision on all matters regarding the Lucky Draw is final, conclusive and binding, and no enquiries or appeals, either verbal or written, shall be entertained. All participants including the winner(s) shall accept and abide by any and all decisions made by the Organiser concerning, without limitation, these Terms and Conditions, the rules, procedures and regulations of the Lucky Draw.
- All winners will be contacted by the Organiser via email by 13 Sep 2024 for verification and acknowledgment. If the winner did not submit the declaration form via google form by 20 Sep [13] [14] 2024, the Organiser reserves the right to disqualify the winner and select a new winner.
- All Winners are unique and there will not be repeat winners.
- The Prize is deemed to have been fulfilled to the winners at the moment of email being sent out. The Organiser will be not responsible for reminding the winners to check or utilise their Linkpoints.
- No person shall be entitled to any payment or compensation from the Organiser should the Prize or any part thereof be forfeited in accordance with these Terms and Conditions.
- The Organiser’s decision regarding selection of Winners is final. Any correspondences, enquiries or appeals made including appeals to check the status of Lucky Draw Entries, will not be entertained.
- The Linkpoints will be tied to the prize winner’s account (same account as winning order), and will not be usable by any other accounts.
Liabilities
- The Organiser, its affiliates and their advertising, creative and promotion agencies (i) makes no warranties or representations regarding the quality, merchantability, fitness of purpose or any other implied terms and conditions in relation to the Prize, and (ii) to the extent permitted by applicable law, shall not be liable in any manner whatsoever for the following:
- any cost or expense incurred by participants for taking part in this Campaign or in the collection of the Prizes by Winners;
- any consequences, including but not limited to, any claim, loss of life, injury, defect or damage, that arises out of or in connection with this Campaign or use of the Prizes;
- intervention by unauthorized parties during the Campaign Period;
- electronic or human errors in the administration of the Campaign and processing of Lucky Draw entries (including any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, or any problems or technical malfunction of telecommunications network or lines, computer online systems, server or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the internet); and
- any lost or unsuccessful attempts to contact and notify any Winners.
Use of Personal Data
- All information, including personal data (“Information”) submitted or known to Organiser and/or its affiliates in connection with this Campaign will only be used for the purposes set out herein and be treated in accordance with these Terms and Conditions and those stipulated in the Privacy Policy of Organiser found at: https://help.fairprice.com.sg/hc/en-us/articles/4464676591129-Privacy-Notice- (“Privacy Policy”).
- By participating in the Campaign, you agree to grant and authorize Organiser the right to collect, use, process and disclose your name, address, contact information and other personal data, without remuneration or compensation, for the purposes of:
- the conduct and administration in relation to the Campaign (including without limitation the collection / delivery of Prizes to the Winners);
- Organiser’s promotional and marketing purposes; and
- for any and all purposes set out in the Privacy Policy.
- By submitting the Campaign entries, you acknowledge that in respect of any Information you provided:
- you are authorized to disclose such Information; and
- such disclosure complies with the applicable laws and regulations on data protection, and the Organiser together with its affiliates have the right to use such Information for the purposes set out above. You shall hold the Organiser, its affiliates and their respective officers, directors and employees free and harmless from any liability arising from claims or suits of third parties, including costs and expenses incidental thereto, in connection with its use of the Information.
- Acceptance of any Prize shall constitute consent on the Winner's part to allow the use by Organiser of the Winner's name, image, voice, likeness and/or the fact that the Winner won the Prizes for editorial, advertising, promotional, marketing and/or other purposes without further notification, remuneration or compensation to the Winner. The Winner agrees to cooperate with and participate in any and all activities organized by Organiser for these purposes.
- The winners may be published on the FairPrice Group website after they are verified.
Miscellaneous
- The decisions of the organiser on all matters relating to or in connection with the Lucky Draw, including the Promotion Period and winners, are final, conclusive and binding. The organiser shall not be obliged to give any reason or enter any correspondence with any person on any matter concerning the Lucky Draw.
- Organiser reserves the right, at any time without prior notice and without any liability to any person, to (i) modify, suspend and/or terminate the Campaign (in whole or in part); (ii) amend any of these Terms and Conditions; (iii) change the date, time and venue of the draw; or (iv) substitute any Prize with one of similar value.
- In the event of disputes regarding the Campaign or these Terms and Conditions, the Organiser shall have the right to make the final decision. The decision of the Organiser on all matters relating to the Campaign is final, conclusive and binding.
- In the event of any inconsistency between these Terms & Conditions and any advertising, promotional, publicity and other materials relating to or in connection with the Campaign, these Terms & Conditions shall prevail.
- The Campaign and these Terms & Conditions shall be governed by the laws of the Republic of Singapore and all Participants (including the Winners) are deemed to have agreed to submit to the exclusive jurisdiction of the Singapore Courts.
- A person who is not a party to any agreement governed by these Terms & Conditions shall have no rights under the Contracts (Rights of Third Parties) Act (Cap 53B) to enforce any terms of such agreement.
@natalie.ng@fairprice.com.sg
What does this mean? Does it mean if you using the FPG app QR Code to earn LinkPoints you are not eligible?
_Assigned to natalie.ng@fairprice.com.sg_
This means that if you ONLY use FP app to earn Linkpoints without spending you will not be eligible
@rajesh.dobariya@ntucenterprise.sg FYI on the logic for FPON orders to qualify for lucky draw
_Assigned to rajesh.dobariya@ntucenterprise.sg_
Hi @natalie.ng@fairprice.com.sg can i clarify, in the scenario where by a customer's cart is $28 and did select a Mastercard as default payment mode, but redeemed $28 worth of LinkPoints.
In this case the customer is still eligible for 1 chance?
CC: @janice.tan@fairprice.com.sg
_Assigned to natalie.ng@fairprice.com.sg_
Hi Agnes Using FairPrice Pay via the app QR code or physical Link card to earn Linkpoints only cannot be eligible qualifying channels. All payment has to be done via app in order for the system to qualify.
@agnes.khoo@fairprice.com.sg
Hey @natalie.ng@fairprice.com.sg what i was referring to if the customer did use FPG app to pay via the app QR code but redeemed his/her own LinkPoints which results in $0 charged to their mastercard.
In this case the customer will not receive 1 lucky draw chance?
How about in a scenario whereby the customer redeemed $27 LinkPoints and charged $1 to Mastercard. Will this customer be eligible for 1 luckydraw chance?
CC: @janice.tan@fairprice.com.sg
The customer needs to spend the eligible amount first before making any LP deduction e.g. the person spends $30 then LP deduction of $2 to qualify, but the customer cannot fully redeem until $0. Will not be counted as an eligible spend
Qualifying spend will be based on the final amount spent in a single transaction after all discounts, promotions, offers and before any redemption of Linkpoints, unless otherwise stated.
@natalie.ng@fairprice.com.sg
Is the actual draw date 31 Aug 2024?
_Assigned to natalie.ng@fairprice.com.sg_
3 sept is when we will conduct the draw, 31 Aug is the end of campaign
Hi @phoebe.chen@fairprice.com.sg, could we please get your urgent help to add this liner to the T&Cs?
_Assigned to phoebe.chen@fairprice.com.sg_
Hi @phoebe.chen@fairprice.com.sg Can see your help to amend this date to 20 Sep 2024 please instead of 27 Sep?
cc: @agnes.khoo@fairprice.com.sg / @janice.tan@fairprice.com.sg please take note that we will be changing this because 27 Sep is too long of a lead time
_Assigned to phoebe.chen@fairprice.com.sg_
noted thanks