I don't like this feature. How do I opt out? January 12, 2021 10:02 Updated You may switch your preferences at the checkout page. Tap on the substitution prompt and select 'No' to opt out. Let us know your feedback or enquiry via the web form. Related articles I only knew about the substitution option after check out. Can I still opt in for substitution? I'm not satisfied with the quality of the substituted item. Can I get a refund? I don't like the substituted item, can I request a change? Will I be given an option whether to accept the substituted item before delivery? What is Vulnerability Disclosure?