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Articles in this section

  • What is Substitution?
  • Why is my item being substituted?
  • Will I get substituted a lower price item?
  • How do I know if the item is substituted?
  • What category of items are up for substitution?
  • Do I need to top up the price difference if the substituted item is of a higher value/more expensive?
  • Are there any fees involved for the substitution service?
  • I don't like the substituted item, can I request a change?
  • Can I choose selected items in my order to be substituted?
  • Will I be given an option whether to accept the substituted item before delivery?
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Can I choose selected items in my order to be substituted?

  • January 12, 2021 09:53
  • Updated

We do not offer selections in our substitution service.

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Related articles

  • Will I be given an option whether to accept the substituted item before delivery?
  • Are there any fees involved for the substitution service?
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