No, you will not be able to reject substituted items before delivery. We also do not accept returns. You may submit your feedback or enquiry via the web form.
Articles in this section
- What is Substitution?
- Why is my item being substituted?
- Will I get substituted a lower price item?
- How do I know if the item is substituted?
- What category of items are up for substitution?
- Do I need to top up the price difference if the substituted item is of a higher value/more expensive?
- Are there any fees involved for the substitution service?
- I don't like the substituted item, can I request a change?
- Can I choose selected items in my order to be substituted?
- Will I be given an option whether to accept the substituted item before delivery?