To redeem mall rewards, take a screenshot of the e-receipt within the Scan & Go app and send it to the relevant mall operators. Access the order receipt by following the following steps:
- Tap the “More” button on the bottom right of the FairPrice Online app homepage
- Tap on “Orders” for access to past orders
- Click on the specific receipt to expand
- Screenshot the receipt at the bottom of the page
- Upload/Send the mall operator’s app
If issues persist, contact the mall operators directly.