We are sorry that your item arrived damaged.
To exchange your item, please contact our supplier directly. You can find their contact details on the receipt.
To request for a refund, please contact FairPrice Xtra VivoCity at 6261 0803.
Articles in this section
- What is Virtual Aisle?
- How do I make a purchase from Virtual Aisle?
- How will the Virtual Aisle items be delivered to me?
- If I want to change the delivery time of my Virtual Aisle order, who should I contact?
- I have purchased an item from Virtual Aisle at FairPrice Xtra VivoCity but the supplier has not contacted me. What should I do?
- Can I make changes to the Virtual Aisle order before delivery?
- Can I cancel my Virtual Aisle order?
- If my Virtual Aisle item is damaged, how do I exchange/refund it?
- Can I exchange my Virtual Aisle item if I have changed my mind after delivery?