If you are having difficulty opting in to the lucky draw via mobile app, simply:
- Update your FairPrice On app to the latest version
- If you are still facing difficulty, click here using your computer, laptop or mobile web to sign in to your account
- Once signed in to My Profile, scroll down to the Lucky Draw portion
- Ensure the box for "I want to take part in all FairPrice lucky draws" is ticked / checked
- Scroll down and click "Save changes"