What should I do if my order doesn't match what I received? October 13, 2020 12:50 Updated For such discrepancies, kindly contact us via this web form stating your Order ID and list of affected items. All issues have to be reported within 7 days of receipt. Related articles Multi-Tiered Delivery Fee Structure I need to cancel an online order. I have discovered missing/damaged items in my delivery order. What should I do? Service Fee Structure How do I place an order?