If I request for a refund on an order, will I lose the linkpoints and that I have earned? June 26, 2019 06:38 Updated Once the order has been refunded, we will process the reversal of LinkPoints to your account as well. Related articles I received an item that is damaged or expired. How & when will I receive my refund? My credit card that I used to make payment with is no longer in use. How else can I receive a refund? I am unable to login to the app. What should I do? Are you able to deliver my items purchased from Scan & Go?