If I request for a refund on an order, will I lose the linkpoints and that I have earned? June 26, 2019 06:38 Updated Once the order has been refunded, we will process the reversal of LinkPoints to your account as well. Related articles How & when will I receive my refund? How do I return or exchange items? I received an item that is damaged or expired. Terms & Conditions Are you able to deliver my items purchased from Scan & Go?