If I request for a refund on an order, will I lose the LinkPoints that I have earned? January 08, 2021 04:24 Updated All refund requests and LinkPoints reinstatement requests will be subjected for review. Kindly submit your enquiry via help center and the relevant team will get back to you. Related articles How & when will I receive my refund? How do I return or exchange items? I received an item that is damaged or expired. Terms & Conditions My credit card that I used to make payment with is no longer in use. How else can I receive a refund?