Where do I collect my free gift? June 26, 2019 06:38 Updated You may proceed to our customer service counter located near the store entrances/exits for collection of your free gift. Related articles Are you able to deliver my items purchased from Scan & Go? Service Fee Structure How do I redeem mall rewards using the Scan & Go receipts? What are the types of reusable bags allowed for Scan & Go? Which lane do I go to verify my purchases?