In the event of any discrepancies, please use the web form to submit your feedback, stating your Order ID and affected items. Please note that all issues must be reported to us within 7 days of receipt.
Articles in this section
- What is an e-invoice?
- Why is there a change from paper invoices to e-invoices?
- Can I opt for paper invoices instead of e-invoices?
- I did not receive/accidentally deleted my e-invoice, how can I retrieve it?
- My e-invoice did not correctly reflect my order, what should I do?
- The e-invoice and delivery note do not show the same number of items, why is that so?
- Why am I still receiving a delivery note since you are using e-invoices?