Kindly ensure that your app is updated as adding items is only available for selected locations. If you are not able to add items for your location, the alternative would be to place a new order.
Amendments should be made 24 hours before scheduled delivery and up to two order amendments to add items are allowed.
To add items to your existing purchase, please follow these steps:
Can I earn Linkpoints for payment of the additional items added?
Yes, Linkpoints will be awarded for all items delivered successfully.
Can I redeem Linkpoints during the payment of the additional items added?
Unfortunately, no Linkpoint redemptions are allowed for payments of amended orders.
Can I remove items after making an online purchase?
To remove items, please notify us via the web form at least 24 hours before the scheduled delivery date. You will receive an email on the order amendment once it is processed.
Alternatively, you may request a refund at one of our physical stores for items you wish to return. For requests below $200, simply bring items with you to any FairPrice store (excluding FairPrice Shop, FairPrice Express, and Cheers) to request a refund. Returned items must be in their original packaging with proof of purchase within 7 days of the date you received them.