If you are not satisfied with your item, please send us photos of the defect within 7 days of delivery via the web form. We will refund the value of the item back to your credit card or request that you return the item to the nearest store for a refund.
Articles in this section
- What is FairPrice On’s return policy?
- What is your return policy for fresh/damaged items?
- When will I receive the refund?
- Can my refund be made in FairPrice vouchers?
- My credit card is no longer in use. How can I receive the refund?
- How do I submit a feedback regarding my online purchase?
- What are your Customer Service Hotline operating hours?
- How long will you take to reply my email?
- What is "Found a Trolley" and how does it work?