If you are not satisfied with your item, please send us photos of the defect within 7 days of delivery via the web form. We will review the request and if approved, a refund will be made to your credit card or request that you return the item to the nearest store for a refund.
Articles in this section
- What is FairPrice Online’s return policy?
- What is your return policy for fresh/damaged items?
- When will I receive the refund?
- Can my refund be made in FairPrice vouchers?
- How do I submit a feedback regarding my online purchase?
- My credit card is no longer in use. How can I receive the refund?
- What are your Customer Service Hotline operating hours?
- How long will you take to reply my email?