Please arrange with your guardhouse or concierge to accept the order on your behalf. If they don't accept it, there will be a redelivery charge of $7 (inclusive of GST).
If you need assistance, you may reach us via livechat at https://bit.ly/FPchat
Articles in this section
- I have discovered missing/damaged items in my delivery order. What should I do?
- Why am I no longer required to sign off when I receive my order?
- What are the delivery dates available for my order?
- What are your delivery timings?
- Which areas do you deliver to?
- What are the delivery charges?
- I received an email that some items are not available. As I have paid via credit card, how will refund be made for unavailable items?
- What should I do if I missed my delivery?
- Can I change my delivery timings?
- Can the drivers call me when they are arriving?