Please arrange with your guardhouse or concierge to accept the order on your behalf. If they don't accept it, there will be a redelivery charge of $7 (inclusive of GST).
If you need assistance, you may reach us via livechat at https://bit.ly/FPchat
Articles in this section
- I have discovered missing/damaged items in my delivery order. What should I do?
- How will the items be passed to me?
- Why are my groceries not in plastic bags?
- What are the items that are/are not in plastic bags?
- I can't rush back in time. Can your driver leave the items outside my door?
- I need to leave the items outside of my doorstep; will the items be left outside individually?
- Why am I no longer required to sign off when I receive my order?
- What are the delivery dates available for my order?
- What are your delivery timings?
- Which areas do you deliver to?