If you find defects in our product, please return it to the same store with your receipt for exchange or refund. For products under warranty, please approach the local authorized service centres for assistance.
Articles in this section
- Where do I find the information on product (importer/ ingredient) label?
- I saw a poster in the store "We help you shop with confidence". What is that?
- I bought a particular item from your store but it is spoilt, how do I go about getting a refund?
- I would like to be a FairPrice member to enjoy the patronage rebate. How do I apply for FairPrice membership?
- I would like to purchase items in bulk.
- I made a purchase from your supermarket but the receipt did not reflect any Linkpoints being credited. What should I do?
- I am a Corporate account user. Am I eligible to receive bonus points if I purchase a certain amount in NTUC FairPrice’s loyalty programmes?
- I have found a stray trolley at a particular location. Who can I inform?
- I wish to sell an item in your store. Who do I contact?
- Can I claim tax refund?