It will take 1-2 days for our customer service staff to reply to your queries. During festive seasons, the response time may be slightly longer. We appreciate your patience.
Articles in this section
- What is FairPrice On’s return policy?
- What is your return policy for fresh/damaged items?
- When will I receive the refund?
- Can my refund be made in FairPrice vouchers?
- My credit card is no longer in use. How can I receive the refund?
- How do I submit a feedback regarding my online purchase?
- What are your Customer Service Hotline operating hours?
- How long will you take to reply my email?
- What is "Found a Trolley" and how does it work?