Terms & Conditions
- “Rise & Shine Delights” Challenge (“Challenge”) is organised by NTUC FairPrice Co-operative Ltd and NTUC Link Pte Ltd (collectively, the “Organiser”).
- Participation in this Challenge is subject to these Terms and Conditions. Entry into this Challenge is deemed acceptance of these Terms and Conditions and any amendments, additions, replacements, variations and modifications hereto shall be final and binding in all respect on each participant.
- Challenge is open to selected and eligible customers only.
- The user must be a registered user on the FairPrice app with a valid email address and have a valid Link account connected to the FairPrice app.
- The user needs to opt-in to the Challenge (Click on the 'Accept challenge' button) in order for all actions to qualify within the challenge period.
- Challenge is valid only from 28 August 2023 00:00 to 27 September 2023 23:59 (“Challenge Period”).
- Challenges are available only on the FairPrice app, downloaded from Apple App Store & Google Playstore (after iOS version 5.46.0 and Android version 5.45.0).
- Each task’s bonus Linkpoints are awarded on a first-come-first serve basis, limited to:
- 5000 rewards for Task 1
- 5000 rewards for Task 2
- 5000 rewards for Task 3
- 5000 rewards for Task 4
- 5000 rewards for Task 4
- 1000 rewards for Completion Bonus
- Each user can claim each task reward once. Once rewards are fully redeemed, participants will not earn the bonus Linkpoints.
To view the Challenges on the FairPrice app, on the Homepage, scroll down and tap on “Get lucky with Play & Win” to view your current progress, and tap on the Challenge to view details.
Alternatively, tap on the profile icon on the top-left of the home page to go to the Account page. Select “Play and Win” to view your current progress, and tap on the Challenge to view details.
- Challenges cannot be shared. FairPrice reserves the right to limit accessibility of participants to the challenge in their app.
- Spending which are valid for this challenge (“Qualifying Spend”) include all in-store transactions via ‘Payment’ via FairPrice app or home delivery orders.
- Purchase of the following items are excluded from the calculation of the accumulated qualifying spend: statutory items (Singapore Pools betting products — 4D, Singapore Sweep, TOTO, gift vouchers, gift cards, including top-ups and service fees), non-merchandise (carrier bags, membership and consultation fees), tobacco products, infant milk powder (0-12 months), prescription and pharmacy-only medicines, adult diapers, ART test kits, Union Deals, as well as any online purchases.
- Participation in this Campaign is subject to these Terms and Conditions. Entry into this Campaign is deemed acceptance of these Terms and Conditions and any amendments, additions, replacements, variations and modifications hereto shall be final and binding in all respect on each participant.
- For in-store transactions, payment methods using E-Vouchers, gift vouchers, HPB vouchers and gift cards will be considered towards qualifying spend.
- Bonus Linkpoints will be awarded upon completing the task(s).
- The exact amount of spend and bonus Linkpoints amount will be displayed on each individual users’ app.
- Challenges cannot be repeated once it is completed.
- FairPrice reserves the sole and absolute right to alter or end this challenge, without giving prior notice, or compensation in cash or in kind.
- FairPrice reserves the sole and absolute right to disqualify or reject any participant deemed ineligible for the campaign, be it under these terms and conditions or having engaged in conduct that FairPrice considers inappropriate or unacceptable.
- For enquiries or issues pertaining to the challenge, please submit a request at https://help.fairprice.com.sg
Other Terms and Conditions:
- FairPrice reserves the sole and absolute right to withdraw, amend and/or alter any part of the whole terms and conditions in relation to this contest at any time without giving any prior notice to you and you agree to be bound by those changes.
- FairPrice's decisions in any matter in relation to the challenge shall be final and conclusive. FairPrice shall not be liable for any claims by you or third-party claims or losses of any nature, including but not limited to, loss of profits, expectation loss, punitive, indirect, special, incidental, or consequential damages or for other damages and any related claims of any nature, including direct, indirect, third-part, consequential or other damages resulting from or in connection with this challenge.
- FairPrice may, at its sole and absolute discretion, substitute the prize for another prize of similar value, in circumstances that include unavailability of the original prize, illegality or non-feasibility.
- By participating in the Campaign, the participants agree that the Organiser may collect, use and disclose his/her personal data as provided in the Link membership application, for the following purposes, in accordance with the Personal Data Protection Act 2012 and the Organiser’s Personal Data Protection Policy (“PDP Policy”) available at https://help.fairprice.com.sg/hc/en-us/articles/4464676591129-Privacy-Notice-: (i) to provide any marketing materials that the participants have agreed to receive; and (ii) for any and all purposes set out in the Organiser’s PDP Policy.
- The participant agrees to the Organiser’s PDP Policy that sets out details of the Organiser’s personal data protection policy, including how the participant may access and correct his/her personal data or withdraw consent to the collection, use or disclosure of his/her personal data.
- In the event of any inconsistency between these Terms and Conditions and any brochures, marketing or promotional materials relating to this Campaign, these Terms and Conditions shall prevail.
- In claiming the prize, FairPrice may request for such identification documents or further information to verify and check the identity of the prize winner, to prevent gaming and fraud.
- All prizes must be claimed/redeemed within the stipulated deadline. Any prizes not claimed by the deadline may be forfeited (or disposed of, or donated, all at FairPrice's discretion), and no claims whatsoever for payment or compensation shall be entertained.
- Unless otherwise provided, all Linkpoints &/or prizes are non-transferable and non-exchangeable for cash/credit in kind.
- These terms are governed by the laws of Singapore and the non-exclusive jurisdiction of the Singapore courts.