We are unable to accept any cancellations and exchanges once the order is placed. Please ensure your order has been thoroughly checked before placing it as we are unable to accommodate any requests for item removals, changes, or cancellations.
Articles in this section
- Will my pre-orders be packed in plastic bags upon collection?
- Are there any service charges applied for pre-orders?
- Can I make changes to my Pre-order?
- How can I cancel my Pre-order?
- The product I want to purchase is currently out of stock. Can I pre-order the item from the app first and collect it when it is available?
- There are damaged items from my order
- Where can I collect my pre-order?
- Can I get my family member to pick up my pre-order instore on my behalf?
- Can I get a physical receipt from the store?
- Where can I view my pre-order receipt/invoice?