Terms & Conditions:
This FairPrice online Mega Savings Online Bash 2023 Lucky Draw Campaign (“Campaign”) is organised by NTUC FairPrice Co-operative Ltd (“Organiser”).
You are eligible to join the Campaign only if you agree to and accept the following Terms & Conditions ("Terms & Conditions"). Please read these Terms & Conditions carefully before participating in the Campaign. By participating in the Campaign, you agree to be bound by these Terms & Conditions and any subsequent amendments, additions, replacements, variations and modifications.
The Organiser reserves the right to disqualify and/or exclude any entries from the Campaign, for any reason and for no reason, including without limitation, violation of any part of these Terms & Conditions.
Qualifying Entrants
- The Campaign is open to all residents of Singapore aged 18 years and above as at the date of participation, with exception to the following:
- employees of the Organiser and their immediate family members;
- employees of the advertising, creative and promotion agencies of the Organiser and any other parties which are directly involved in organizing, promoting and/or conducting the Campaign.
- You warrant and represent to the Organiser that as at the date of participation, you are aged 18 years and above, otherwise your parent/guardian has consented to your participation in the Campaign after reading and agreeing to all the Terms & Conditions herein which shall be binding on both you and your parent/guardian. You shall indemnify and hold harmless the Organiser and its affiliates from and against any claim, action, damage, loss, costs and expenses (including legal fees and professional fees) arising from its reliance on your undertaking and representation herein.
Campaign Period and Campaign Mechanic
- The Campaign lucky Draw is valid from 16 Feb 2023 to 1 Mar 2023 (both dates inclusive) (“Campaign Period”) at FairPrice online website at https://www.fairprice.com.sg (“FP Website”) and FairPrice mobile application (“FP App”).
- Every $60 (excluding service fee and delivery fees and any spend on infant milk powder) spent on online delivery orders via the FP Website or FP App during the campaign period will be entitled to one chance. Orders need to be placed and successfully delivered within the Campaign Period to be entitled to chances in the Campaign (“Lucky Draw”).
- Members of FairPrice Digital Club get double the chance with each order, i.e. 2 chances per $60 spent on online delivery orders during campaign period (excluding service fee, delivery fees and any spending on infant milk powder) Customers need to be a member prior to the campaign period and remain a member throughout the campaign period and during date of draw to be eligible for double the chance.
- Purchases of the following items will not be included in the calculation of minimum Qualifying Spend: 4D, TOTO, Singapore Sweep, FairPrice Gift Vouchers and Gift Cards, cigarettes, infant milk powder (0 – 12 months), prescription and pharmacy-only-medicines.
- There is no limit to the number of chances a customer can earn. However, each qualifying participant is eligible to win only one Prize for the Campaign (defined below), regardless of the number of Lucky Draw Entries.
- Qualifying Spend excludes delivery charges, service fees and surcharges and is based on the final invoiced amount. If there is any amendment to orders after order is placed, in the event of out of stock or add on orders, chances will be based on final delivered amount
- Not applicable for purchases made by Corporate customers.
- Linkpay (payment in-stores), Scan & Go orders will not be eligible for the Lucky Draw;
- Order and delivery must be completed during the Campaign Period. For the avoidance of doubt, order made during the Campaign Period but delivery is completed after the Campaign Period will not qualify for a Lucky Draw Entry
- Customers must opt-in to “Lucky draw” and the name of FairPrice account holder together with a contactable mobile number is updated in the FairPrice app before 16 Feb 2023. This can be done by going to your FairPrice account and selecting “Lucky draw” under “Preferences”. Upon successful update of the foregoing, Lucky Draw Entries will be automatically calculated for every Qualifying Spend.
Winners & Prizes
- A computerized lucky draw will be conducted on 6 Mar 2023, 4PM at No. 1 Joo Koon Circle #13-01, Room 10 Singapore 629117 to select 10 winners of the Campaign (“Winners”).
- The 10 winners will receive promo codes equivalent to the final delivered amount of their winning order, excluding delivery fee, service fee or any other surcharges, rounded up to the nearest ten dollar. Example a winning order of $124.45 will be given promo codes that add up to $130 ($100 + $30) The promo codes will be in denominations as decided by the Organiser, and no change of denomination will be entertained.
- Promo codes are non stackable and cannot be used in the same order.
- The prize will be capped at a maximum of SGD $5,000 in promo code.
- The promo code will have no minimum spend and must be all spent by 30 Sep 2023. Extension will not be granted in any circumstances. The usual delivery fee and service fee will still apply for future orders utilising the won promo code (‘Prize’). Using the prize promo code may alter customers’ eligibility for future promotions.
- The promo codes will only be sent to the email address associated with the account of the winning order at the time of draw. The promo codes will be sent out by 7 April 2023.
- The Prize is deemed to have been fulfilled to the winners at the moment of email being sent out. The Organiser will be not responsible for reminding the winners to check or utilise their codes.
- All winners will be contacted by the Organiser via phone call by 13 Mar 2023 for verification. If the winner is not contactable within 24 hours of the first phone call, the Organiser reserves the right to disqualify the winner and select a new winner.
- A follow-up email will be sent by the Organizer to the verified winners by 16 Mar 2023
- The Winner shall acknowledge being chosen as Winner by replying to the email from the Organiser by 22 Mar 2023. If any of the winners do not reply via email by 22 Mar 2023, their prize will be forfeited and no promo codes will be generated for that winner.
- In the event that a Winner i) is not contactable or does not respond to Organiser within 24 hrs from point of contact via first phone call; (ii) fails to reply FairPrice’s by 22 Mar 2023 (iii) has breached any Terms & Conditions herein; or (iv) his/her Lucky Draw Entry is invalid for whatever reasons, his/her Prize will be forfeited and Organiser shall be entitled to decide whether to select another Winner based on their discretion.
- In the event that any Winner is disqualified from the Campaign, the Organiser, at its sole discretion, may decide whether a replacement Winner should be selected. In this event, any further Winner will be selected on the same processes as set out in these Terms & Conditions. The Organiser can repeat this process any number of times until it has selected a satisfactory Winner in accordance with these Terms & Conditions.
- In the event that a winner is uncontactable and/or disqualified for any reasons and no replacement winner is selected, no promo codes will be generated for that prize.
- No person shall be entitled to any payment or compensation from the Organiser should the Prize or any part thereof be forfeited in accordance with these Terms & Conditions.
- The Organiser’s decision regarding selection of Winners is final. Any correspondences, enquiries or appeals made including appeals to check the status of Lucky Draw Entries, will not be entertained.
- Prizes are non-transferable, given on an “as is” basis and non-exchangeable for cash or other items.
- The promo codes will be tied to the prize winner’s account (same account as winning order) , and will not be usable by any other accounts.
- The prize promo codes are only usable for online grocery delivery orders only.
Liabilities
- The Organiser, its affiliates and their advertising, creative and promotion agencies (i) makes no warranties or representations regarding the quality, merchantability, fitness of purpose or any other implied Terms & Conditions in relation to the Prize, and (ii) to the extent permitted by applicable law, shall not be liable in any manner whatsoever for the following:
- any cost or expense incurred by participants for taking part in this Campaign or in the collection of the Prizes by Winners;
- any consequences, including but not limited to, any claim, loss of life, injury, defect or damage, that arises out of or in connection with this Campaign or use of the Prizes;
- intervention by unauthorized parties during the Campaign Period;
- electronic or human errors in the administration of the Campaign and processing of Lucky Draw entries (including any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, or any problems or technical malfunction of telecommunications network or lines, computer online systems, server or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the internet); and
- any lost or unsuccessful attempts to contact and notify any Winners.
Use of Personal Data
- All information, including personal data (“Information”) submitted or known to Organiser and/or its affiliates in connection with this Campaign will only be used for the purposes set out herein and be treated in accordance with these Terms & Conditions and those stipulated in the Privacy Policy of Organiser found at: https://www.fairprice.com.sg/privacy-policy (“Privacy Policy”).
- By participating in the Campaign, you agree to grant and authorize Organiser the right to collect, use, process and disclose your name, address, contact information and other personal data, without remuneration or compensation, for the purposes of:
- the conduct and administration in relation to the Campaign (including without limitation the collection / delivery of Prizes to the Winners);
- Organiser’s promotional and marketing purposes; and
- for any and all purposes set out in the Privacy Policy.
- By submitting the Campaign entries, you acknowledge that in respect of any Information you provided:
- you are authorized to disclose such Information; and
- such disclosure complies with the applicable laws and regulations on data protection, and the Organiser together with its affiliates have the right to use such Information for the purposes set out above. You shall hold the Organiser, its affiliates and their respective officers, directors and employees free and harmless from any liability arising from claims or suits of third parties, including costs and expenses incidental thereto, in connection with its use of the Information.
- Acceptance of any Prize shall constitute consent on the Winner's part to allow the use by Organiser of the Winner's name, image, voice, likeness and/or the fact that the Winner won the Prizes for editorial, advertising, promotional, marketing and/or other purposes without further notification, remuneration or compensation to the Winner. The Winner agrees to cooperate with and participate in any and all activities organized by Organiser for these purposes.
- The winners will be published on FairPrice website after they are verified.
Miscellaneous
- The decisions of FairPrice on all matters relating to or in connection with the Lucky Draw, including the Promotion Period and winners, are final, conclusive and binding. FairPrice shall not be obliged to give any reason or enter any correspondence with any person on any matter concerning the Lucky Draw.
- Organiser reserves the right, at any time without prior notice and without any liability to any person, to (i) modify, suspend and/or terminate the Campaign (in whole or in part); (ii) amend any of these Terms & Conditions; (iii) change the date, time and venue of the draw; or (iv) substitute any Prize with one of similar value.
- In the event of disputes regarding the Campaign or these Terms & Conditions, the Organiser shall have the right to make the final decision. The decision of the Organiser on all matters relating to the Campaign is final, conclusive and binding.
- In the event of any inconsistency between these Terms & Conditions and any advertising, promotional, publicity and other materials relating to or in connection with the Campaign, these Terms & Conditions shall prevail.
- The Campaign and these Terms & Conditions shall be governed by the laws of the Republic of Singapore and all Participants (including the Winners) are deemed to have agreed to submit to the exclusive jurisdiction of the Singapore Courts.
- A person who is not a party to any agreement governed by these Terms & Conditions shall have no rights under the Contracts (Rights of Third Parties) Act (Cap 53B) to enforce any terms of such agreement.